Returns and Refund Policy

Returning items hasn’t been easier

BB Fibers Circle Supply Takes great pride in what we do, how we ship, and how you make returns!

Thanks for your order and your satisfaction is our top priority! Upon receiving your purchase, if you aren’t fully satisfied, please contact us within 14 days of receipt for RMA instructions. Our goal is to process any returns as seamlessly as possible making for an easy overall shopping experience.  All items may be returned in their original, unused condition within 14 days for a full refund of the purchase price minus shipping and return. a 10% restocking fee may be taken if items are no longer in brand new condition. Credit will be issued in the same form as payment received.

Merchandise that has been Modified

Any modifications done to any merchandise voids the warranty and refund. All warranties are naturally given by the manufacturer unless specified otherwise. Please adhere to manufacturers guidelines. If it's your first time purchasing the product or service, please specify that you need warranty guidelines for further details.

Products must be returned undamaged, unopened, in resaleable condition defined by BB FIBERS/ CIRCLE SUPPLY. Damaged items are not refundable, please ensure shipped items are returned securely, safe, and abide by all thrid party shipping standards. BB Fibers / Circle Supply recommends third party insurance by UPS Capital.